Please be aware that when booking an appointment this should be one issue per appointment. You may need to book multiple appointments, for multiple issues, which may be on different days.
If you have been referred to Gloucestershire Hospitals NHS Foundation Trust and need an update on your referral, waiting times, or an upcoming appointment at the hospital, you can contact their Elective Care Referral Hub on 0300 422 6360.
They will be able to provide the most accurate and up to date information about your hospital care, please do not book an appointment with GP as they will not have access to this information.
Please also utilise our services page Services – Leckhampton Surgery as there may be sections there to support you without having to make an appointment such as sick notes, test results and accessing maternity services.
Please check the document below to ensure you are booking the correct appointment:
Who will see me and how will they know about me?
With your consent, all of our clinicians have full access to your medical records, so you can be assured they will be aware of any ongoing condition. If you do not wish to share your records, you will need to let your practice know, but this could limit the appointments available to you.
Please see this data sharing letter for patients. For more information, and the patient leaflet provided by SystmOne (provider of our clinical system).
How do I make an appointment?
You may wish to consider some of these other options for advice before you ring your surgery for an appointment:
Alternatively, please contact your registered surgery who will offer you the best option to meet your needs, including these new ‘Improved Access’ appointments.Please note there will be no telephone access to your normal surgery after 18:30 on weekdays or at weekends.
If you need help with your appointment
Please tell us:
- if there’s a specific doctor, nurse or other health professional you would prefer to respond
- if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
- if you need an interpreter
- if you have any other access or communication needs