You can order your repeat medication online or via the NHS App/NHS Login.

The advantages of ordering prescriptions this way are that you can see all the medications which are on your repeat list, you can choose which ones you want to request, you can add a note for the doctor to read and you will be notified when your prescription is ready (or see any messages from your doctor), all online.

Please avoid requesting medications by phoning your pharmacy, contacting your online pharmacy provider, posting a request or coming to the reception desk. These all cause a significant increase in time taken to process each prescription, which may lead to a delay in your prescription being issued.

Please allow at least 3 working days for a repeat prescription to be processed. Almost all prescriptions will be sent electronically to your preferred pharmacy by default and very few can, or need to be, collected in person. We cannot fulfil same day requests for repeat medication.

We cannot accept requests by phone for the following reasons:

• To reduce the risk of transcriber error
• To free up limited telephone lines for urgent medical requests

Collection of Prescriptions

All pharmacies offer the Electronic Prescription Service (EPS) to receive prescriptions from the surgery on behalf of patients. The pharmacies then get the medicines ready for patients to collect direct from the pharmacy. If you do not have a listed pharmacy your prescription will be sent to the national medication cloud server, to be drawn down by any pharmacy you chose. Very few prescriptions can, or need to be, collected from the surgery in person. Private prescriptions and some specific prescriptions do need to be collected in person.

If you wish to use EPS, please register for Electronic Prescribing.

Prescription Fees

View the cost of prescriptions on the NHS website.

You can also find out if you are entitled to free prescriptions.