We recognise that many things don’t require a face to face appointment. In fact several audits we have done here at Leckhampton over several years have consistently shown that about 1/3 of face to face appointments could be managed on the telephone. Not coming to the surgery saves you time, is more convenient for you and eases congestion in our car park. We are please to be able to offer telephone appointments every day. Please enquire about these at reception.
You may be give a window of time, similar to when you book a delivery, during which the doctor will call. We respectfully ask that you ensure you are able to answer your nominated number during this time.
Receptionists do not interrupt doctors during their surgeries to answer queries however a duty doctor is available for urgent same day enquiries.