To book appointment online please click here
Our new clinical system has many significant advantages but we are as disappointed as you that it has meant you have to reregister for online access to book appointments and request prescriptions. We request that you come into reception with the following paperwork.
Form - access to online appointments and prescription requests
Accepted form of photographic ID: passport, driver's licence and bus pass
We will work as quickly as we can you get you back up and running and thank you for your patience in this matter.
I would like to book a GP appointment ?
Before you call to book an appointment consider if the GP is the correct place to get help.
If you do need to book an appointment do so either by phone 01242 539080 or online.
To make an appointment: You can make an appointment by telephoning the surgery on 01242 539080, by coming into the surgery in person, or by booking online
New ‘Improved Access’ Appointments
From 1 April 2018 the following practices are participating in a pilot scheme to offer SEVEN DAY access to a GP or Advanced Nurse Practitioner appointment:
Leckhampton; Seven Posts; Sixways; Stoke Road; and Winchcombe Medical Centre.
This means that appointments will be available at one of the listed practices on a rotating basis outside of normal working hours.
These appointments are pre-bookable through your normal practice, but please note there is no telephone access to the surgeries after 6.30pm Monday to Friday or at weekends.
For urgent appointments, on Saturday afternoons and all day Sunday up until 8pm, a county-wide service will be provided from three central locations in Cheltenham, Stroud and Gloucester.
We hope that our patients will find these ‘Improved Access’ appointments helpful, particularly those people who need to book appointments outside of normal working hours.
I want to see someone in an emergency. What do I do?
For same day appointment requests please telephone reception before 11.30 am. It helps our skilled receptionists, many of whom have completed care navigation training, direct you appropriately if you can answer some basic questions and share you requirements with them. All our staff work under strict confidentiality guidelines. Depending on your request a member of clinical staff may call you back for more details before allocating you the correct appointment or advice.
We are now able to text you appointment reminders and other health promotion information.
Other recommended reading about GP Surgeries and the evolving role of receptionist -
10 Insider Tips I Bet You Did Not Know About Your GP
The Changing Role of a Receptionist